FRICTIONLESS journeys Personalized Offerings
Create omnichannel and adaptable journeys that deliver instant fulfillment.
It’s the little things that count. Bring ‘ease’ into your bank’s digital account opening processes and acquire customers of tomorrow. Be it on a branch, mobile or website, deliver end to end orchestrated journeys for instant gratification. Exceed expectations anywhere, anytime.
Automate and digitize repetitive processes. Convert low value manual processes into high value efficient workflows. Foster creativity and productivity in a low risk digital playground across product lines. Embrace high profitability with a digital-centric business model.
Data is your currency. Scrutinize and segment customers with deep AI analytics. Analyze customer data in real time with powerful AI and identify steps to make account opening journeys quick and intuitive.
Create compelling experiences that intuitively encourage prospects to complete their purchase journeys through insights gained from behavioral data. Sketch out different digital scenarios in a cart journey and select one that is the right fit for solving customer problems.
Build adaptable journeys for any digital channel that can be started and resumed anywhere, anytime. Focus on delivering exceptional experience and leave the technology plumbing to seamless integrations.
Delight the customer with the best lending rates, tailored to reflect customer needs and with real time application updates to adhere to the latest regulatory compliance. Personalize, maintain, upgrade and change for limitless opportunities.
Build smart journey maps without complex development and that can be created once, deployed everywhere. Make your borrowers happy and leave the technology complexities on us.
Use existing customer account intelligence, automated decision processes to quickly address existing requirements and cross sell relevant short term credit offerings. Seize on buying signals to take advantage of every opportunity. Reduce operational expenses, process redundancies at every stage and pass on the benefits to your borrowers.
Eliminate friction and redundant steps. Integrate with credit verification bureaus, core systems, in-depth account activity intelligence, smart digital documentation to offer pre-approved offerings and significantly boost conversions.
Use the power of predictive analytics to identify lending opportunities faster and adapt in real time to the digital customer’s purchasing journey.
Empower the customer with the right credit card offerings at the relevant buying stages with a well designed and intuitive application journey that is easy to maintain and change. Harness the power of predictive analytics to welcome customers to your broad array of personalized card offerings.
Create win back strategies with existing customer data and entice them back with customized plans. Leverage customer sensitive multichannel offerings for personalized promotions and discounts.
Empower the customers to control and manage their basic profile information. Create logical journeys for updating data, making payment, raising service requests and change usage preferences on their own and help them enhance their financial management capabilities.
Eliminate the prevailing difficulties in credit card applications through seamless integration. Empower the customers with minimal data entry, seamless navigation and advice through next best actions.
Analyze customer behavior in relation to spending and saving habits. Enable them to optimize their spending across travel, dining, shopping, gift cards etc.
Offer seamless banking experience and complete insurance coverage in a single journey with tight integrations with multiple insurance providers. Package banking and insurance under one roof and increase conversions with AI enabled and change ready digital sales journeys. Empower customers to complete insurance buying journeys by themselves.
Bring down operational costs with seamless integrations with disparate systems. No need for additional expensive infrastructure investments. No expensive manual labor hours and downtime. The result? Increased revenues with zero risks, expense and code.
Design rich and intuitive journeys that are rich in product information. Quickly create layouts that include fields for demographics, transactions, interaction, payments etc., with zero coding. Enable on call and virtual assistance as and when needed.