Lower Costs Enhance profitability
Create intelligent, intuitive, frictionless journeys with robotic underwriting.
Empower customers to buy general insurance policies across channels with change ready journeys. Meet customer demand anytime, anywhere and on any device. Capture complete customer, agent and prospect data across channels including web, phone, branch, SMS, email, mobile and self service portal. Offer special digital pricing and product differentiation.
Capture customer information with minimal data entry, cross channel continuity and smart document capture for instant insurance fulfillment. Enable robotic underwriting and on boarding processes. Utilize advanced risk analysis of the customer for optimal general insurance quote. Reduce operational overheads. Offer maximum customer value led promotions and discounts. With automated workflows and decision support, offer one stop paperless and effortless underwriting.
Enjoy faster time to market through seamless integrations for new and customized product offerings. Digital acquisition journeys with AI enabled sales approach allow you to bring customized insurance products faster to your customers. Drag and drop journey blocks as per your needs, integrate seamlessly and you are good to go.
Reduce customer hassle of offline customer profile updates. Allow them to update their basic information via self care channels or with assisted care, if necessary. Empower them to access in depth product and contract information whenever they want. Deliver straight through processing for basic information update activities and drastically reduce service turnaround times.
Bring together multiple request types with straight through processing workflows. Ensure regulatory compliance through ready adapters for seamless integration. Enable guided form filing through auto population. Ensure consistent messaging with more than 300 different communication templates. Enable parallel work allocation journey for improved turnaround times (TAT).
Quick-start policy servicing by providing executives with a unified general insurance policy view on a single screen. Get complete intelligence through integration and web-mashups. Create dynamic journeys through AI empowered visual designers for policy amendments, policy fund changes, policy reinstatement, loans and repayment, surrender and retention, rider amendments etc. Quickly create layouts that include fields for demographics, transactions, interaction, payments etc., with zero coding.
Deliver agents a unified view of details like commission, incentives etc. Build journeys with straight through processing to generate commission and TDS statements on demand and update demographic updates as straight through process to agent management system.
Adapt quickly to the changing regulations with easy to configure process designers. Integrate seamlessly with regulatory systems for complete protection coverage from application to contract delivery to claim servicing.